Take your doubts

Movelvivo Interiors provides you with all kind of clarifications required to request any type of services and/or products.

How can I order Movelvivo pieces?

Send an email to clients@movelvivo.com or call to +351 220 992 634.

Where can I buy Movelvivo pieces?

Visit our Porto shop at François Guichard Street, 166 – 4100-012 – Next to Bessa Avenue.

How is the payment process?

Adjudicação de 50% no momento da encomenda e dos restantes 50% no acto de entrega.

How long does it take to produce a piece?

From 4 to 5 weeks.

How can I know if my order is ready?

Contact our sales department and know the status of your order.

Do you guarantee the delivery?

We do the free delivery of the pieces for purchases over 1.500 €.

Will I receive all items at the same time?

If you wish, we will deliver all the items on the same date.

Do you assemble the pieces?

We do the free assembly of the pieces for purchases over 1.500 €.

Do the delivery and assembly have any additional cost?

For purchases of less than € 1,500, there is an upcharge of € 125.

How can I customize the items I want to order??

You can choose from our fabric catalogs and sample finishes, what you want for your items, you can also define the measures.

What is the procedure if I receive a damaged piece?

Please contact our sales department, who will promptly find the best solution for you.

What is the process to request a 3D project?

Send us the plan of space/house, and describe what kind of furniture decoration you need.

How long does a 3D project take?

The execution of a 3D project will depend on size. However, one 3D project will take 3/4 weeks at least.

What is the process to renovate the whole house?

After approving the 3D design and the items adjudication, our team will do the assembly work.

How long does the renovation process take?

Depending on the size of the project, we finish the renovation in 6/8 weeks.

Right to Renounce
Eventually, there may be some information on our website that contains typographical errors or omissions that may be related to product descriptions, prices, and availability.